Junior Client Support Specialist

Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;

Advise clients on e-commerce and financial services;

Review e-commerce project applications and activate services;

Verify the identity of new clients and register them in the system;

Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.

Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;

Proficiency in Lithuanian, English and Russian – it will help you to understand the client's enquiry or problem correctly;

Communication skills – it will help you communicate with the client and respond to their queries;

Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;

Experience in customer service (this would be an advantage);

Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries;

Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.

Conditions for continued growth and professional development;

A professional and supportive team;

Performance bonus after the probation period;

Stebby wellness programme (after successful completion of the probation period);

Private health insurance (after the period of the 6 months with the company);

Accident and emergency health insurance;

Healthy snacks and drinks every day to boost your productivity;

Company e-scooters for work and leisure use;

Gym facilities, table tennis, football, VR, and other fun benefits.

Workations;

Learning opportunities and the freedom to experiment with AI tools.

If you would like to join our team, please send your CV with the subject "Junior Client Support Specialist" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.

In compliance with the legislation, we would like to indicate that for the present position we are willing to offer a monthly salary from 1200 to 1500 EUR gross. The exact amount depends on the experience, education, and competences of the future employee and acquisition of the established goals (if applicable).