Head of IT Operations

As the Head of IT Operations at Paysera, you will be responsible for overseeing the day-to-day operations of the IT Operations Department, including managing a team of IT professionals who support the organisation's technology infrastructure and applications. You will work closely with other members of the IT leadership team to ensure that the organisation's technology systems and services are reliable, secure, and meet the needs of the business. We are on the lookout for individuals who are committed to self-improvement and are not afraid to employ innovative AI tools in their daily work to drive progress.

What you will do:

Develop and maintain a strategic vision for the organisation's technology infrastructure, including hardware, software, and networking systems;

Lead and manage a team of IT professionals, including system administrators, network engineers, and support staff;

Develop and maintain relationships with business stakeholders to understand their technology needs and priorities;

Collaborate with other departments, including Development, Security, and Compliance, to ensure that technology systems and services meet the needs of the business;

Monitor and maintain system performance, including system availability, reliability, and security;

Troubleshoot and resolve system issues, including system crashes, slow performance, and security incidents;

Develop and maintain system documentation, including system configuration and procedures;

Participate in IT projects, including system upgrades, migrations, and deployments;

Manage and maintain IT assets, including hardware and software inventory;

Develop and maintain relationships with technology vendors to understand their product offerings and make recommendations for technology solutions.

Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.

What we expect:

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field;

At least 5 years of experience in IT operations management, preferably in a technology-intensive organisation;

Strong experience with IT service management frameworks, such as ITIL or COBIT;

Strong experience with IT infrastructure and applications;

Experience with IT operations: incident management, support, maintenance;

Strong leadership, management, and communication skills;

Ability to work in a fast-paced environment and manage multiple priorities;

Good English language skills.

Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.

What we offer:

Company parties and regular team socials;

VR headsets and company scooters;

Accident and emergency health insurance;

Stebby wellness programme (after successful completion of the probation period);

Private health insurance (after the period of the 6 months with the company);

Healthy office snacks;

On-site gym facilities and relaxation area;

On-site football and table tennis;

Flexible working hours.

Learning opportunities and the freedom to experiment with AI tools.

For candidates

If you would like to join our team, please send your CV with the subject "Head of IT Operations" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.

In compliance with the legislation, we would like to indicate that for the present position we are willing to offer a monthly salary from 3000 to 5000 EUR gross. The exact amount depends on the experience, education, and competences of the future employee and acquisition of the established goals (if applicable).

Apply now

DETAILS

Full time

LOCATION

Lithuania

SALARY

3000-5000 Eur gross


Interested?

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