Client Support Specialist - Alytus

Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;

Advise clients on e-commerce and financial services;

Review e-commerce project applications and activate services;

Verify the identity of new clients and register them in the system.

Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;

Proficiency in English or Russian – it will help you to understand the client's enquiry or problem correctly;

Communication skills – it will help you communicate with the client and respond to their queries;

Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;

Experience in customer service (this would be an advantage);

Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries.

You will be able to plan your time and work according to a set, rolling work schedule (selected weekends, 8-hour shifts, on a rolling schedule between 8:00 AM and 8:00 PM);

Individual monthly bonuses depending on your performance;

Opportunities for development and professional growth;

A professional and supportive team;

Healthy snacks and drinks to boost productivity;

Electric scooters to use not only during work but also in your free time.

If you would like to join our team, please send your CV with the subject "Client Support Specialist - Alytus" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.

In compliance with the legislation, we would like to indicate that for the present position we are willing to offer a monthly salary from 900 to 1300 EUR gross. The exact amount depends on the experience, education, and competences of the future employee and acquisition of the established goals (if applicable).