Customer Service Manager with English and Russian

Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;

Advise clients on e-commerce and financial services;

Review e-commerce project applications and activate services;

Verify the identity of new clients and register them in the system.

Very good computer skills and fast typing will help you to communicate effectively and efficiently with the client;

excellent Russian language skills will enable you to correctly understand the client's enquiry or issue;

Communication skills will help you communicate with the client and respond to their queries;

Attentiveness and thoroughness will ensure that the data provided by the client can be entered into the system without errors;

Experience in customer service (this would be an advantage);

Knowledge of other foreign languages (this would be an advantage) will help you to communicate with clients from different countries.

You will be able to plan your time and work a rolling schedule (5 days a week, 1 weekend a month, 8 hours a day, 8:00 AM to 8:00 PM);

You will receive individual monthly bonuses depending on your performance

You will get a bonus for fast typing (touch typing at a rate of approximately 230 characters per minute);

You will be a part of a friendly and supportive team, eager to share their knowledge and spend time together;

You will be able to join in with events, celebrations and fun company initiatives;

You will have the opportunity to go on workations with the team;

You will have accident and injury insurance;

You will be welcome to bring your four-legged friend to the office.