Junior Client Support Specialist/ Translator with Turkish and English

About Us

Paysera is the first fintech company in Lithuania and an EU licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, money transfers, and a parcel locker network.

With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast paced environment and seek open communication, while placing great focus on establishing our core company values. Join our vibrant international team of 300 people across 15 different cities, worldwide.

You will be responsible for:

Serving clients over the phone, email and online chat;

Consulting clients about on-line payments, e-commerce and financial services;

Checking e-commerce project applications and enabling services;

Identifying new clients and registering them in the system;

Translation or text writing experience in Turkish language is necessary. Also translations from English to Turkish are required on daily basis.

Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.

We expect you to:

Have at least 1 year of experience serving clients over the phone and/or email or translation experience;

Possess very good computer skills and type quickly;

To be proficiency in written and spoken English and Turkish; Other languages are advantage;

Knowledge in the banking or financial industry will be considered also as an advantage.

Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.

What we offer:

Fulltime labor contract with Paysera;

Additional health insurance;

Great working conditions;

Flexible working hours;

Opportunity of pursuing your ideas in an international fast-growing company;

Professional development opportunities;

Youthful and fun team, regular entertainment events with the staff.

Learning opportunities and the freedom to experiment with AI tools.

For candidates

If you would like to join our team, please send your CV with the subject "Junior Client Support Specialist/Translator" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.
Apply now

DETAILS

Full time

LOCATION

Bulgaria

SALARY

Depends on candidate's experience and competence


Interested?

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