Head of BA/PO
The Head of the BA/PO Department will play a pivotal role in shaping the direction of Paysera's business analysis and product ownership functions. The ideal candidate will have a proven track record of building and optimising BA processes in software development, coupled with exceptional leadership skills.
What you will do:
Handle the hiring/firing, training, assessment, and personal development of all team members;
Handle performance management issues;
Design, implement, and continuously optimise BA and PO processes to support the software development lifecycle;
Establish and ensure adherence to best practices, standards, templates, and guidelines for business analysis and product ownership;
Collaborate closely with the IT, Business, and other relevant departments to ensure that the BA/PO function aligns with business goals;
Engage with senior stakeholders to gather feedback, address concerns, and ensure that the BA/PO deliverables meet the organisation's expectations;
Drive the strategic direction of the BA/PO function, ensuring it aligns with Paysera's overarching business and IT strategy;
Identify opportunities for process improvement, technological innovation, and business alignment to enhance the efficiency and effectiveness of the BA/PO department;
Establish mechanisms for general knowledge sharing inside the IT department within the BA/PO team and the broader organisation;
Ensure that the BA/PO team is consistently upskilled and aligned with industry best practices.
What we expect:
Proven track record of establishing and optimising BA processes in software development environments;
Strong people management skills, with experience in hiring, training, and performance management;
Exceptional communication and stakeholder management skills;
Familiarity with industry-standard BA tools and methodologies;
Professional certifications in business analysis or product ownership are a plus;
Strong analytical thinking and problem-solving skills;
Ability to lead and inspire a diverse team;
Adaptable and comfortable in a fast-paced environment;
Detail-oriented with a strong focus on quality and consistency;
Fluency in verbal and written English.
Ukraine, Belarus, Poland, Bulgaria.
Depends on candidate's experience and competence