Technical Client Support Specialist

 analysing issues, understanding user requirements;

 consulting clients on issues related to service installation and integration;

 extracting information from databases if additional information is required;

 applying solutions and coordinating incident resolution through the rest of the organisation.

 knowledge of SQL;

 experience with any programming language;

 knowledge of content management systems (WordPress, Joomla, drupal, etc.);

 ability to remain professional and calm in difficult situations;

 strong knowledge of English.

We would consider an advantage:

 experience with e-commerce systems (PrestaShop, OpenCart, etc.) and payment systems;

 Russian language skills.

Experience with e-commerce and content management systems (WordPress, PrestaShop, OpenCart, etc.) and payment systems;

Russian language skills;

Non-standard working hours e.g. late evenings;

Experience in support or website development.

 excellent work conditions – flexible working hours, separate workspaces for teams, possibility to work from home;

 conditions for continued growth and professional development;

 a professional and supportive team;

 healthy snacks and drinks every day to boost your productivity;

 company e-scooters for work and leisure use;

 gym facilities, table tennis, foosball, VR, and other fun benefits.

If you would like to join our team, please send your CV with the subject "Technical Client Support Specialist" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.

In compliance with the legislation, we would like to indicate that for the present position we are willing to offer a monthly salary from 1200-1500EUR gross. The exact amount depends on the experience, education, and competences of the future employee and acquisition of the established goals (if applicable).

Apply now