Customer Service Manager with English and Russian 0,5-0,75 FTE (evenings and weekends)

Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;

Advise clients on e-commerce and financial services;

Review e-commerce project applications and activate services;

Verify the identity of new clients and register them in the system.

Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;

Proficiency in English and Russian – it will help you to understand the client's enquiry or problem correctly;

Communication skills – it will help you communicate with the client and respond to their queries;

Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;

Experience in customer service (this would be an advantage);

Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries.

You will be able to plan your time and work according to a set, rolling work schedule (weekday evenings from 4:00 PM to 10:00 PM and selected weekends, 8-hour shifts, on a rolling schedule between 8:00 AM and 8:00 PM);

Individual monthly bonuses depending on your performance;

Opportunities for development and professional growth;

A professional and supportive team;

Healthy snacks and drinks to boost productivity;

Electric scooters to use not only during work but also in your free time;

A gym, table tennis, table football, virtual reality goggles, and other benefits.